Frequently Asked Questions
Find answers to common questions about our barware and home goods
What materials are your cocktail glasses made from?
Our glassware is crafted from high-quality, lead-free crystal and reinforced soda-lime glass designed for both elegance and durability in a professional environment.
Are your bar tools dishwasher safe?
While many of our stainless steel tools are dishwasher safe, we recommend hand-washing all plated items (Gold, Rose Gold, and Gunmetal) to preserve their finish.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International rates and delivery times are calculated at checkout based on your location.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor its progress.
Do you provide wholesale opportunities for bars and restaurants?
Yes, we offer trade accounts for industry professionals. Please contact our support team with your business credentials for more information.
What should I do if my glassware arrives damaged?
Please contact us within 48 hours of delivery with photos of the damaged items and packaging, and we will arrange a replacement immediately.